Photography Equipment

Update on Vortex Fury 6.5x32



I just now got off of the telephone with the technical people at Vortex. As I have posted earlier, I arranged to buy the 6.5x32 binocular I reviewed. Shortly after I did that, the diopter focus started drifting toward the plus side of the scale eventually drifting to a proper focus of +4.0. At this point I contacted Vortex and sent it back. I spent quite some time on the phone with them talking about possible diopter issues. So the upshot is that Vortex has redesigned the Fury diopter mechanism. They offered to replace the Fury I sent in with my choice of Viper or said I could wait the 4-6 weeks it would take for them to get the new parts and to begin to get replacement binoculars with the rededsigned mechanism. Since I have a Viper I opted to wait. They admitted to finding a flaw in their design and did not pass it off to bad QC at the factory. The girl I talked to did not have any technical information on what was changed. It probably isn't likely she would have been free to say if she knew. So Fury buyers might want to wait awhile for the new design. I'll post again when I get the new Fury.


I'll keep an eye out for reports on the "new" Furys and probably other Vortex. Let's not ignore Owen's post:

[QUOTE=OwenM;1175864]I wouldn't bother exchanging for another Fury. Here, listen to me whine for a minute.
I sent back Vortex Razors that had a loose eyecup(due to the detent), bad powdercoat on the bridges, and a diopter adjustment so bound up that it made a bunch of noise, and actually cracked the housing around it.
The replacement, that was supposed to be inspected prior to shipping, had collapsing eyecups, a "locking" diopter so loose that it would pop out with the tap of a fingertip, and a focus knob that made a popping noise when you went from one extreme to the other with it.
Apparently Vortex has no quality control at all, and it probably wouldn't be reasonable to expect more from the Chinese models than their "top-of-the-line" Japanese ones.
The optics were fine, but from an overall quality standpoint, these things are garbage. I've got $45 in return shipping receipts to show for trying to get a decent binocular for $750. Pretty pathetic.[/QUOTE]

BTW, I emailed Vortex about the Fury issues I had and a link to the thread I started about this here on BF last Friday. So far no response, but I'll let you know what they say if they do respond.

I'll be curious how Vortex will deal with all the Furys and (maybe) other models that are at dealers and, especially, in the hands of people who haven't realized a problem... yet.


I called them and talked to them at length. I also told them about this link and also about the hunting optics forum on 24 Hour Campfire where there is also quite a bit of 6.5 Fury stuff. I probably should note that Vortex called me back today when they got my binocular and my enclosed letter. I was in the field behind an idling John Deere tractor hooking up an implement when they called my cell phone. I was in sort of a hurry so I forgot to ask a couple of questions. When that fact occurred to me it was after business hours in Wisconsin. I left a voice message and if they don't call me, I will call them. It should have been obvious to ask them about what they were going to do about the already sold Fury's or if this is a 6.5 issue or a 32 mm chassis issue, or a complete Fury line issue, and how they were going to handle the problem. I was considering their offer of a Viper so that and other things distracted me. The lady who called me indicated they had gone through the forums I told them about and thanked me for the heads up. I'll post whatever relevant info I get tomorrow.


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